Returns & Refunds

Returns & Refunds Policy

Last updated: April 24, 2026

General Policy

At fashionned.com, we strive to provide high-quality products and exceptional customer service. Due to the nature of our print-on-demand process, we have specific guidelines for returns and refunds to ensure a smooth and fair experience for all customers.

Physical Apparel and Home Goods

All physical apparel and home goods are made to order. We do not accept returns or exchanges for the following reasons:

  • Sizing issues
  • Color preference changes
  • Change of mind

However, we do accept claims for the following issues:

  • Manufacturing defects
  • Printing errors or misprints
  • Incorrect items shipped
  • Items damaged in transit
  • Items lost in transit

Claim Submission

To submit a claim, please contact us within 30 days of delivery via hello@fashionned.com. Your claim must include:

  • Your order number
  • Clear photos of the issue

Resolution Options

Upon review of your claim, we will offer one of the following resolutions at our discretion:

  • A replacement at no cost
  • A store credit
  • A refund to the original payment method

Refunds will be processed within 5–10 business days and will be credited to the original payment method.

Digital Downloads (EDD Lookbooks)

Digital downloads, such as EDD lookbooks, are non-refundable once downloaded. If you experience issues with the file, such as corruption or discrepancies with the listing, please contact us within 7 days of download for a replacement.

Sale Items

Sale items follow the same return and refund policy as regular-priced items. We do not offer additional exceptions for sale items.

Consumer Protection Rights

Nothing in this policy waives your applicable U.S. consumer protection rights. If you have any concerns or questions, please do not hesitate to contact us at hello@fashionned.com.

Contact Information

If you need further assistance or have any questions regarding our returns and refunds policy, please contact us at: